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MEMBERSHIP OPTIONS
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PUT YOURSELF FIRST
With so many ways to train and over 6,000 fitness classes per week, put your Fitness First and get your free trial pass today!
Terms & Conditions apply.
WHY FITNESS FIRST?
BOOK YOUR NEXT CLASS
Reform Pilates is exclusively available to Platinum Plus members. Click here to book your next class and to find your closet location.
VARIETY OF CLASSES
Click here to discover our rage of classes. Our fitness experts are here to motivate and empower you to achieve more.
EXPERT PERSONAL TRAINERS
Click here to keep yourself motivated and grab 2 Personal Training sessions for $39.
Frequently Asked Questions
How old do I have to be to join Fitness First?
You are required to be 14 years or older to take up a membership. A guardian signature is required on your contract and pre-exercise questionnaire.
Does Fitness First offer student discounts?
Fitness First offers a 20% discount for students on full priced month to month, 12 and 18 month memberships. To access the discount on a student gym membership bring your student ID for verification when signing up in club. Find out more here.
To be eligible for a student discount membership, you must be:
At least 14 years of age.
A current student at an Australian institution with a valid student ID.
Have not been a member of Fitness First for 90 days prior to the commencement date of the Offer Period.
If I have any queries about my membership or club who do I speak to?
You can contact your local club by calling 1300 55 77 99. Our teams are happy to help you with any questions or feedback you have. If you’d prefer to speak to the Club Manager please let our team know. If the Club Manager isn’t immediately available, they will ensure you are contacted as soon as possible.
How do I update my personal details and/or account details?
You can update your details by contacting your local club by calling 1300 55 77 99.
Can I put my membership on hold?
Yes you can, we call our hold option Time Freeze. Time Freeze is available for a minimum period of 2 weeks up to a maximum of 4 weeks each calendar year at a cost of $5 per week. If you are within minimum term, Time Freeze is not classified as a full payment toward your minimum agreement period.
You can freeze your membership on our Member Portal. To access the portal for the first time, click ‘Unlock account?’ and follow the prompts.
What if I want to cancel my membership?
To cancel your membership, please contact your club on 1300 55 77 99 and speak directly with staff, our friendly team will walk you through your membership details and discuss all suitable options.
How do I make a complaint?
We welcome your feedback and we want to hear about ways we can assist you with any concerns you may have. If you have a complaint, please have a chat with our team in club. Alternatively, you can Contact Us here.
I've been debited $7.99, what is this for?
For all new agreements from 3 July 2023, this is an Account Service Fee. This fee is payable each quarter and includes:
Account billing services
Access management
Membership Transfer
Membership Portal services
Fitness First App