Woman working out



At Fitness First we are always here to help, please select one of the options below to help us direct your enquiry.


You are looking to become a member

If you would like more information about membership options, visit our membership page for details and also view our membership prices by visiting your club page.

Once you are ready, you can join us online. Alternatively, pop into club or call your club on 1300 55 77 99, select option 1 and use your telephone key pad to enter the first 3 letters of the club name you require. For example, for Randwick Club, enter RAN.

You are looking to cancel your membership

To request cancellation please call 1300 55 77 99 and select option 1 for members and then option 1 (we are available Mon – Fri 9am – 5pm AEDT). Alternatively, you can visit any club and speak to one of our reception staff.

You are looking to request a change to your membership or update your details

My Fitness First allows you to update your details, freeze your membership and make payments.

To make a payment by phone or discuss an overdue account please call 1300 55 77 99 and select option 1 for members and then option 2.

To contact a club visit our club page or call 1300 55 77 99 and select option 1, then option 3 and use your keypad to enter the first 3 letters of the club name e.g. RAN for Randwick.

We also have a contact form on this page for all feedback and enquiries. Go to 'Send us a message'.

Corporate Membership Enquiries

Learn more about our Corporate Membership or mail us at [email protected]

Media enquiry

Please contact Fitness First Public Relations on (02) 8437 5373.

Retail or tenancy enquiry

Please contact our Support Office on (02) 8117 2200.

Advertise with Fitness First

To advertise with Fitness First INCLUDING the Fitness First Magazine, please call (02) 8113 5600 or email [email protected]

Fitness First Magazine editorial enquiry

For Fitness First Magazine editorial enquiries, please email the Editor at [email protected]


If you have any feedback or questions about our clubs, our website or our service in general, please send us a message by completing our enquiry form.

Update Your Details

Did you know you can now update your details online? My Fitness First allows you to:

  • - Change your personal details 

  • - Update your payment details, make a payment and view the
    details of your next payment

  • - Freeze your membership if you are unable to use the club

Register or log on to My Fitness First now



Fitness First Australia
PO Box 715
Bondi Junction
NSW 1355

65 094 778 622