COVID-19 Vaccination Status Privacy Collection Statement

This Collection Statement

This COVID-19 Vaccination Status Privacy Collection Statement (Collection Statement) explains how we collect and keep your vaccination status information. We do these things to comply with Public Health Orders made under the Public Health and Wellbeing Act 2008 in Victoria and the Public Health Act 2010 in New South Wales (PHOs). Unless otherwise required or authorised by law (e.g. a PHO), we have decided to minimise the sensitive information related to evidencing your vaccination status that we collect and keep.

This Collection Statement is additional to and should be read together with our Privacy Policy, which you can access at fitnessfirst.com.au/privacy-policy. By providing us with the required evidence of your vaccination status, as described below, you consent to us collecting, using and disclosing that sensitive information in accordance with this Collection Statement. 

Do I need to provide proof that I’ve been vaccinated?

In addition to complying with the PHOs, the health and safety of our members and staff remains our top priority. We appreciate your co-operation in providing any of the evidence noted below to confirm your vaccination status. You can provide evidence of your vaccination status in the form of:

What if I have a medical exemption?

If you have a medical exemption that precludes you from being vaccinated, you can provide a copy of this exemption signed by an authorised medical practitioner. You will also need to provide evidence of a negative COVID-19 test result within 3 days before each day you visit the gym.

How do I provide proof of my vaccination status?

Before your first return to the gym you will need to provide your COVID-19 Digital Certificate (or any of the evidence above). Your membership card will not work until proof of vaccination has been received and recorded in our system.

There are three ways you can provide proof of vaccination:

  1. Login to the Fitness First member portal and follow the steps to upload the evidence of your vaccination status from that noted above. If you are a 24/7 member and wish to visit the gym outside of staffed hours you must follow this process prior to your first visit.

  2. If you would prefer not to upload your evidence online, please bring it with you on your first return to the gym and show it to our reception staff who can verify it and record that your vaccination status has been verified.

  3. If you are in New South Wales and would prefer that we do not have a record of your vaccination status, please show evidence of your vaccination status to our reception staff each time you visit the gym. This option is only available during staffed hours so you will not be able to access the gym 24/7.

What happens once I’ve provided proof of my vaccination status?

Once you have uploaded evidence that you are fully vaccinated to the member portal our staff will verify it with the assistance of Probe, a service provider that helps us manage Fitness First memberships. If you show your evidence to our reception staff they will sight and verify it.

Once your evidence is verified by our staff or by Probe your member profile on our database will be updated to indicate that your vaccination status has been verified, your membership card will allow you to access the gym and we will delete any evidence you uploaded to the member portal.

Your documentary evidence will only be:

  • viewed by Fitness First and Probe staff who have a specific need to access it to do their job; and

  • used for the sole purpose of verifying your vaccination status in relation to your access to and use of our gyms.

Will Fitness First ever share my vaccination status with anyone?

Other than as specified in this Collection Statement we will not disclose your evidence or vaccination status information to any third party unless required or authorised to do so by law or a court or tribunal order. However, we may share your information with relevant regulatory bodies if they wish to check our compliance with the PHOs so they can do so.

We will take reasonable steps to secure this information from unauthorised access, use or disclosure and from loss.

I have questions

If you have any questions about this statement, please contact Fitness First’s Privacy Office by emailing [email protected].

If you need assistance logging into the member portal and/or uploading your proof of vaccination, please contact our support team by emailing [email protected].